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STORE POLICY

CUSTOMER CARE

Welcome to D'Chococ! We are committed to providing you with the best shopping experience. Please review our store policies below:

SHIPPING

We offer standard and expedited shipping options. Orders are processed within 3-5 business days. Delivery times may vary based on your location.

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CUSTOMER SUPPORT

If You have any queries relating to the processing or usage of information provided by You in connection with this Privacy Policy, please contact us at info@dchoco.com 



Thank you for choosing D'Chococ! We appreciate your business.

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PRIVACY & SAFETY

​COLLECTION, CONSENT

For the purpose of this Privacy Policy, “Personal Information” shall mean information that identifies You (identifies an individual) and is collected, stored, and used by D'Choco through Your use of the Website or Services or provided by You in digital form. This may include:

 

  1. information that You provide to D'Choco when creating an account on the Website;

  2. information that You provide to D'Choco when using the Services that We may offer;

  3. information relating to purchases or any other transactions that You enter into through the Website or D'Choco.

  4. And the above mentioned information may include details such as Your email address, name, phone number, address, credit card or bank information.

 

We may also automatically collect, store and use non-personal information about Your computer and Your visits to and use of this Website.

By creating an account with D'Choco or by using the Website and providing Personal Information, You consent to the collection, use and disclosure of Personal Information by D'Choco in accordance with this Privacy Policy.

 

PURPOSE

We use the Personal Information collected from You in various ways, including but not limited to: (a) Operate and maintain the Website; (b) Create and manage the User account; (c) Provide Services; (d) Improve, personalize, and expand the Website; (e) Understand and analyse how You use the Website;

(f) Communicate with You, either directly or through one of Our partners, including for customer service, to provide You with updates and other information relating to the Website, and for marketing and promotional purposes; and (g) Find and prevent fraud.

 

 

OPT OUT AND WITHDRAWAL

You may decline to provide Personal Information that is requested from You, but this may affect our ability to provide to You with the Services requested, or to allow Your participation in any activity that is offered through Website.

You may, at any time, by writing to D'Choco, at the email address provided below, withdraw Your consent for collection, use, disclosure and transfer of Personal Information by D'Choco in accordance with this Privacy Policy.

 

DISCLOSURE, TRANSFER

The Personal Information may be disclosed to D'Choco’s partners and associates to deliver the Services, as follows:

 

  1. To D'Choco’s partners and associates that agree to treat it in accordance with this Privacy

  2. To service providers and other partners who support the business of D'Choco, provided however, all such third parties agree not to use the Personal Information for purposes other than for which it is

  3. To a purchaser or successor entity in connection with the sale, merger, assignment, or other transfer of D'Choco or any of its affiliates, or a business division of D'Choco or any of its affiliates, or sale of substantially all of the assets of D'Choco or any of its

  4. If the disclosure is required by law, rule, regulation, or order of a court of competent jurisdiction or governmental authority, or regulatory authority.

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STORAGE, DATA SECURITY

We may store the Personal Information only for as long as it is necessary to provide You with the Services.

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D'Choco has implemented reasonable and appropriate technical and organizational measures to ensure security of any Personal Information that it processes. However, You are aware that no data transmission over the Internet or wireless network can be completely guaranteed.

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Personal Information may be hosted with a third-party data centres, and the servers could be located outside the Your territory. Personal data stored in data centres may be governed by the laws of the jurisdiction in which the data centre is located. We will take reasonable and appropriate measures to ensure that the transferee entity takes reasonable and appropriate steps to process the Personal Information in accordance with this Privacy Policy.

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PAYMENT

 We accept various payment methods, including credit cards and PayPal. All transactions are secure and encrypted.

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POLICY CHANGES

We reserve the right to modify or update this Privacy Policy from time-to-time on this Website. To the extent permitted by the applicable law, Your continued use of Our Website and/or Services shall constitute Your consent to the same.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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