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FREQUENTLY ASKED QUESTIONS
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Where do you deliver to?We serve customers in Delhi and the Delhi NCR region. You can browse our wide range of chocolate products on our online store and place your order for delivery within this area. We ensure timely delivery and the highest quality confections to satisfy your chocolate cravings.
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What are the delivery charges?Free home delivery on order value above 1499 pan India. On order value below 1499 we charge ₹100 within Delhi and Delhi NCR region.
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Do we get home delivery?Yes, we do deliver to your doorstep.
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Can I modify the orders?Yes, You can modify the order based on the item or product which the order is placed ( Chocolates can be modified within 24 hours after placing the order). To more changes kindly reach us on our customer care 9310296909 for more information.
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Can I check the status of my order?Once the order is placed you can track your order with the order ID/tracking link sent to your registered mobile number
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What happens if my item is damaged or I need assistance?In the unlikely event that your products are damaged in transit, please contact us within 1 hour from the time of order delivered. Kindly contact us on 9310296909 with your order number, issue and digital photograph of damaged goods for us to assess and verify its packaging/condition, and we will arrange for solution.
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